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Users

The Users pages in SaaS show your consolidated SaaS users. Use these pages to gain visibility and to find optimization opportunities.

Description

The Users pages show consolidated data for all discovered users in your SaaS estate, based on the discovery sources that you connect to. Select a user to view the relevant information for that consolidated user.

A consolidated user is a person that have user accounts in multiple systems, portals, and information databases. Users are assigned to subscriptions that entitles them to use the applications included in the subscription. Users have activity in applications.

Users are added through the discovery sources that you connect to. In the user details view, on the tab Discovery sources, you can see all sources, such as SaaS connectors, where the user is discovered. For more information on user discovery, see SaaS discovery.

See Manage SaaS users for more information on how to set tags and flags for users.

Characteristics

Consolidated data is presented in indicators, charts, and tables. For column descriptions, see SaaS tables — Reference.

There are multiple filtering options on the pages, see Filters for more information.

Users

The Users page show all consolidated users.

Type

Description

Indicators

The indicators show essential information about your SaaS users:

  • Total users are all consolidated SaaS users.

  • Active are all users with any activity within the last 30 days.

  • Inactive are all users with activity more than 30 days ago, no recorded activity, or where activity cannot be monitored.

Chart

The Total users/Active/Inactive chart shows a monthly breakdown of total, active, and inactive users.

Table

The table lists all your consolidated SaaS users.

For column descriptions, see SaaS tables — Reference.

User

The individual user page shows the details for the consolidated user.

Tab

Type

Description

Info

The info shows the name, country, department, and email address of the consolidated user.

For source priority of information in user discovery, see User discovery.

Subscriptions

Table

The table lists all subscription types for the consolidated SaaS user.

For column descriptions, see SaaS tables — Reference.

Applications

Table

The table lists all applications for the consolidated SaaS user.

For column descriptions, see SaaS tables — Reference.

Discovery sources

Table

The table lists all discovery sources for the consolidated SaaS user.

For column descriptions, see SaaS tables — Reference.