Prepare Adobe Creative Cloud connectors

The Adobe Creative Cloud connector directly retrieves your company’s SaaS data recorded in the Adobe Creative Cloud portal. The gathered data consists of information about the licenses and the users.

In the Adobe Developer Console, you are required to set up an Adobe Creative Cloud project, and add and configure an API. You are also required to generate a certificate and a private key. Retrieve Technical account ID, Client ID, client secret, and Organization ID and enter these values, together with the content of the private key file, in Settings when adding the connector.


An Adobe ID account with administrator permissions is required for API authentication. The Adobe ID consists of a username and a password.

  1. In the Adobe Developer Console, go to the projects page:

  2. Sign in by using an Adobe user account that has administrator rights.

  3. Select the organization for which you want to create the project.

  4. On the Projects tab, select Create new project.

    A project is created, and a project page is opened.

  5. Select Add API.

  6. Select User Management API and then select Next.

  7. On the Create a new service account (JWT) credential page, select Option 1 – Generate a key pair, and then select Generate keypair.

    Certificate and private key are generated by Adobe, and an archive containing them is downloaded to your device.

  8. Select Save configured API.

  9. Go to the Adobe Developer Console website, and to the Adobe Creative Cloud project that you created.

  10. Go to Credentials, and select Service Account (JWT).

  11. Copy Technical account ID, Client ID, Client secret, and Organization ID.

    To display the Client secret value on the Adobe website, select Retrieve client secret.

  12. Open the archive that was downloaded in Step 7, open the private key file and copy the content.

    The private key file has the extension .key.

  13. When adding the connector, enter the copied values in Settings according to the table.


    Value from Adobe Developer Console

    Technical account ID

    Technical account ID

    Client ID

    Client ID

    Client secret

    Client secret

    Organization ID

    Organization ID

    Private certificate key

    The content of the private KEY file

After completing this task, follow the general procedure to Add connectors.

The connector makes API calls to the vendor to retrieve data.