Prerequisites for Adobe Creative Cloud
To populate the Adobe Creative Cloud pages in SAM Core with data, you need inventory sources. To get accurate statistics and insights, you must add cost periods and link users.
Description
To populate the Adobe Creative Cloud pages with data, you need inventory sources. To get accurate statistics and insights, you must add cost periods and link users.
Add inventory sources
To get information on licenses, users, applications, and activity into the Adobe Creative Cloud pages, you need inventory sources.
Snow Integration Connector for Adobe Creative Cloud
The connector imports information on license plans and users from one or several Adobe Creative Cloud portals. See Snow Integration Connector for Adobe Creative Cloud for more information and configuration.
Note
You are recommended to schedule data aggregations for the Adobe Creative Cloud connector every 24 hours. Aggregations more often than on a daily basis adds minimal benefit, since the Snow Inventory Agent is scanned on a daily basis in most cases.
Manual aggregations should only be done when necessary, for example, due to changes within the portal itself.
Snow Inventory Agents
The agents provide inventory of devices and Adobe Creative Cloud on-premise applications as well as user activity in those applications. See the links below for more information:
Note
For proper recognition of Adobe Acrobat edition by the agent, you may require an Adobe Acrobat Registry Scan script from Snow's Data Intelligence Service. Contact Snow Software Support for access to and help with the script.
Add cost periods and link users
To get accurate statistics and insights in the Adobe Creative Cloud pages, cost periods must be added and Adobe Creative Cloud users linked to Snow inventoried users.
Add cost periods
Information imported from the Adobe Creative Cloud portal only contains the total number of licenses and the number of licenses that have been assigned to users. There is no information about the costs for the Adobe Creative Cloud licenses in the portal, so the cost periods must be added manually.
See Manage cost periods in Adobe Creative Cloud on how to add, edit and delete cost periods on the Cost page.
Link users
To automatically detect license coverage of applications, users gathered from the inventory sources and the Adobe Creative Cloud portal users must be linked. The usage of on-premise applications can then be connected to the corresponding user and license.
Users are linked during the import of the Adobe Creative Cloud connector by matching the email addresses of Snow License Manager users with the Adobe user names from the Adobe Creative Cloud Portal. If a match is found, the user is linked. When no match is found, the user remains unlinked. To see users that are not linked, use the report Unlinked Adobe Creative Cloud users.
See Manage user linking in Adobe Creative Cloud on how to improve automatic linking.