Skip to main content

Configure agent-based browser extensions for on-premises plus SaaS

Learn how to configure agent-based browser extensions for Snow SaaS Management in Snow Atlas when you have an on-premises Snow environment.

This functionality requires locally installed Snow Inventory Agents and browser extensions to collect and process SaaS application usage data, and Snow Extenders to import the data into SaaS on Snow Atlas.

The addition to the regular flow in your on-premises environment, is that the snowpack files from Snow Inventory Agents are copied in Snow Inventory Server. The browser data from your environment is then sent to both Snow License Manager and to the Snow Atlas platform through a Snow Extender. The figure shows the process for the snowpack file data.



This configuration is applicable to existing Snow customers who have an on-premises Snow environment, but also Snow SaaS Management on Snow Atlas.


You may need help from Snow to install and configure the required technologies.


  1. Configure Snow Inventory Server.

    1. Upgrade Snow Inventory Server to version 6.8.3 or later. See Snow Inventory Server for more information.

    2. Configure Snow Inventory Server to start copying snowpack files to a folder where Snow Extender can pick them up.

      This is done in the ModuleConfiguration in the snowserver.config file:

          <Module typeName="FileProcessorModule">
          <Setter propertyName="Interval">"00:00:05"</Setter>
          <Setter propertyName="CopyProcessedFiles">true</Setter>
          <Setter propertyName="CopyProcessedFilesPath">"C:\\extender"</Setter>
          <Module typeName="AnnouncementsProcessingModule">
          <Setter propertyName="CopyProcessedFiles">true</Setter>
          <Setter propertyName="CopyProcessedFilesPath">"C:\\extender\\announcement"</Setter>     

      See File processing for more information.

  2. Install Snow Inventory Agents in your local environment, unless you already have them:

    You are recommended to have the latest version installed.

  3. Configure Snow Inventory Agents to install browser extensions in your local environment, unless you already have it configured. The browser extensions collect SaaS application usage.

    See Cloud application metering for more information and configuration.


    Collection of SaaS application usage requires that your organization's users work in one of the browsers supported by a browser extension. See Cloud application metering browser extensions for a list of browsers.

  4. Install and configure a Snow Extender to get the collected data into SaaS on Snow Atlas.

    1. Install Snow Extenders version 2.0.8 or later. See Snow Extenders for more information.

    2. Configure the AD Discovery in your extender, and select to inventory users.

      AD discovery is necessary to map your organization's users to the collected browser data.

      See Add Active Directory domains for more information.

    3. In the File Elevator settings, enter the path C:\\extender to match what you configured in Step 1.b.

      See Configure settings for File Elevator for more information.