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SaaS connectors

SaaS connectors in Snow SaaS Management enable collection of data through API integrations toward SaaS vendors. Add connectors in Settings to get an overview of your SaaS usage and subscription utilization in the SaaS pages.


SaaS connectors provide API integrations toward vendors, to collect data on subscriptions, users, and user activity in the applications that the vendor provides. The connectors make API calls to respective vendor to retrieve data. The collected data is consolidated and presented in the SaaS pages, see Data consolidation for more information. This information helps you to optimize SaaS subscription utilization and costs within your organization.

Connector categories

There are three categories of SaaS connectors:

  • Connectors toward SaaS vendors, for discovery of subscriptions and users, and collection of user activity. These have discovery type SaaS connector.

  • Connectors toward SSO providers, for discovery of applications and users, and collection of user activity, through SSO integrations. These have discovery type SSO.

  • Connector toward Active Directory, for discovery of your organization's users and organizational details. This has discovery type SaaS connector.

For more information on discovery sources, see SaaS discovery.

Connector management

Your SaaS connectors are located and managed in Settings, under SaaS settings. For column descriptions of the table, see SaaS connectors — Reference.

To add connectors, you must create and retrieve the necessary credentials in the respective vendor portal and enter them as settings. These preparations are described in the information provided for each product-specific connector.

Data is collected from the vendor APIs through data imports. Data imports are scheduled daily by default when you add a connector so that you always have the latest data for your SaaS estate, but you can also manually import data.

All tasks for you to successfully manage your connectors are described in Manage SaaS connectors.

Multiple vendor portals or tenants

Each connector you add is a specific connector instance with a unique name and settings. If you have multiple vendor portals (regions) or multiple tenants for the same vendor, you can add multiple connectors with different settings. All collected data is consolidated and presented for each vendor, regardless of how many portals and/or tenants that you have connected to for that vendor.

If you add more than one connector with the same settings, data imports create duplicate data in the system.