Subscriptions

The Subscriptions pages in SaaS show consolidated data for your SaaS subscriptions. Use these pages to gain visibility and to find cost optimization opportunities.

Description

The Subscriptions pages show consolidated data for all discovered and manually added subscription types in your SaaS estate, based on the discovery sources that you connect to and the billing information that you add. The Subscriptions page shows all usage metrics for your paid and free subscriptions. The Subscriptions cost page shows all costs related to your paid subscriptions. Select a subscription to view the users and optimization opportunities for that subscription.

Vendors often license and sell their SaaS applications using a subscription model. A subscription is a legally valid agreement with a vendor that entitles you to use a SaaS application for a specific period of time. Subscriptions can also be called SKUs, subscription plans, licenses, license plans, or entitlements, depending on the vendor. Subscriptions are usually billed regularly and renewed until cancelled. A vendor can offer subscriptions for single applications or for a combination of applications.

Family

Vendors often group their related applications and services. This is called family in SaaS. The Family page shows usage and cost metrics for the whole product family. Use this page for visibility and to find cost optimization opportunities for all related services across the product family.

Subscription management

Subscriptions are primarily added to the system through the discovery sources that you connect to, but you have to manually billing information, such as add cost, duration, and sometimes quantity. If you have subscription types that cannot be discovered, you can add them manually and also add users to them. For more information, see Manage SaaS subscriptions.

Characteristics

Consolidated data is presented in indicators, charts, insights, and tables. For table column descriptions, see SaaS tables — Reference.

There are multiple filtering options on the pages, see Filters for more information.

Subscriptions

The Subscriptions page shows all usage metrics related to your subscriptions.

Type	Description
Indicators	The indicators show information for the current month: Purchased are all subscriptions, discovered and manually added. Unassigned are all subscriptions that are available to be assigned to a user. Assigned are all subscriptions that are assigned to a user. Overassigned is the number of assigned subscriptions that exceeds the purchased quantity. Active are all subscriptions where the assigned users have been active in the application within the last 30 days. Inactive are all subscriptions where the assigned users were last active in the application more than 30 days ago. No activity are all subscriptions where the assigned users have never been active in the application. Not monitored are all subscriptions assigned to a user where activity cannot be monitored for the application. Subscription types marked as Free are excluded from the indicators.
Chart	The Subscriptions usage chart shows a monthly breakdown of subscription numbers for all types of user activity and unassigned subscriptions. Subscription types marked as Free are excluded from the chart.
Table	The table lists all your SaaS subscription types, including subscriptions marked as Free, and their usage metrics in relevant applications. For table column descriptions, see SaaS tables — Reference.

Type

Description

Indicators

The indicators show information for the current month:

Purchased are all subscriptions, discovered and manually added.
Unassigned are all subscriptions that are available to be assigned to a user.
Assigned are all subscriptions that are assigned to a user.
Overassigned is the number of assigned subscriptions that exceeds the purchased quantity.
Active are all subscriptions where the assigned users have been active in the application within the last 30 days.
Inactive are all subscriptions where the assigned users were last active in the application more than 30 days ago.
No activity are all subscriptions where the assigned users have never been active in the application.
Not monitored are all subscriptions assigned to a user where activity cannot be monitored for the application.

Subscription types marked as Free are excluded from the indicators.

Chart

The Subscriptions usage chart shows a monthly breakdown of subscription numbers for all types of user activity and unassigned subscriptions.

Subscription types marked as Free are excluded from the chart.

Table

The table lists all your SaaS subscription types, including subscriptions marked as Free, and their usage metrics in relevant applications.

For table column descriptions, see SaaS tables — Reference.

Subscriptions cost

The Subscriptions cost page shows all costs related to your subscriptions.

Subscription types marked as Free are excluded from the indicators, chart, and table on this page.

Type	Description
Indicators	The indicators show cost information for the current month: Total cost is the total cost of subscriptions, discovered and manually added, for the current month. Active is the total cost of subscriptions where the assigned users have been active in the application within the last 30 days. Not monitored is the total cost of subscriptions assigned to a user where activity cannot be monitored for the application. Potential savings is the total cost of all subscriptions that are unassigned or where the assigned users are inactive or have no activity in the application. Inactive is the total cost of all subscriptions where the assigned users were last active in the application more than 30 days ago. No activity is the total cost of all subscriptions where the assigned users have never been active in the application. Unassigned is the total cost of all subscriptions that are not assigned to a user.
Chart	The Subscriptions cost chart shows a monthly breakdown of costs for active users and subscriptions where application activity is not monitored, and the total potential savings.
Table	The table lists all your SaaS subscription types and their relevant cost metrics. For table column descriptions, see SaaS tables — Reference.

Type

Description

Indicators

The indicators show cost information for the current month:

Total cost is the total cost of subscriptions, discovered and manually added, for the current month.
Active is the total cost of subscriptions where the assigned users have been active in the application within the last 30 days.
Not monitored is the total cost of subscriptions assigned to a user where activity cannot be monitored for the application.
Potential savings is the total cost of all subscriptions that are unassigned or where the assigned users are inactive or have no activity in the application.
Inactive is the total cost of all subscriptions where the assigned users were last active in the application more than 30 days ago.
No activity is the total cost of all subscriptions where the assigned users have never been active in the application.
Unassigned is the total cost of all subscriptions that are not assigned to a user.

Chart

The Subscriptions cost chart shows a monthly breakdown of costs for active users and subscriptions where application activity is not monitored, and the total potential savings.

Table

The table lists all your SaaS subscription types and their relevant cost metrics.

For table column descriptions, see SaaS tables — Reference.

Subscription

The individual subscription page shows the Insights tab with optimization opportunities and users, and the Details tab, for the selected subscription type.

Tab	Type	Description
Insights	Indicators	The indicators show essential information about the subscription type: Total quantity is the amount of subscription units that you have purchased, and their cost. Potential savings is the total cost for all unassigned subscriptions and for subscriptions where the assigned users are inactive or have no activity in the application. Subscription types marked as Free show no indicators.
Insights	Chart	The Subscription costs chart shows a monthly breakdown of costs for active users, cost for users where application activity is not monitored, and potential savings. Subscription types marked as Free show no chart.
Insights	Insights	The Insights detail the optimization opportunities for the subscription type. Subscription types marked as Free show zero potential savings on the insights. Manually added subscription types are excluded from some insights.
Insights	Table	The table lists all your consolidated SaaS users and their activity in relevant applications for the subscription type. For table column descriptions, see SaaS tables — Reference.
Details	Info	The tab show the details for the subscription type. For field descriptions, see Details.

Family

Consolidated data is presented in indicators, charts, insights, and tables. For table column descriptions, see SaaS tables — Reference.

There are multiple filtering options. The Subscriptions filter affect all tabs on the page. See Filters for more information. Manually added subscriptions are excluded from the Family views.

Subscriptions

The Subscriptions tab shows metrics related to all your subscriptions in the family.

Type	Description
Charts	The Subscription assignment chart shows a breakdown of quantity and costs based on subscription assignment in the last 30 days. The Subscription activity chart shows a breakdown of quantity and costs based on user activity in the last 30 days. The Subscription overview chart shows a monthly breakdown for four alternatives: costs or subscription quantity and user activity or subscription assignment. The chart shows data up to the previous day. Select the desired metric and time period for the chart. Subscription types marked as Free are excluded from the charts.
Table	The table lists all your SaaS subscriptions in the family, including subscriptions marked as Free, and their assignment metrics and costs. For table descriptions, see SaaS tables — Reference.

Type

Description

Charts

The Subscription assignment chart shows a breakdown of quantity and costs based on subscription assignment in the last 30 days.

The Subscription activity chart shows a breakdown of quantity and costs based on user activity in the last 30 days.

The Subscription overview chart shows a monthly breakdown for four alternatives: costs or subscription quantity and user activity or subscription assignment. The chart shows data up to the previous day. Select the desired metric and time period for the chart.

Subscription types marked as Free are excluded from the charts.

Table

The table lists all your SaaS subscriptions in the family, including subscriptions marked as Free, and their assignment metrics and costs.

For table descriptions, see SaaS tables — Reference.

Applications

The Applications tab shows metrics related to all your applications in the family.

Type	Description
Indicators	The indicators highlight essential information about your SaaS applications in the family: Total applications are all applications, discovered and manually added, in the family. Not approved are all applications in the family that are not marked as managed and approved for use in your organization. Applications related to subscription types marked as Free are excluded from the indicators.
Table	The table lists all your SaaS applications in the family. Applications related to subscription types marked as Free are excluded from the table. For column descriptions, see SaaS tables — Reference.

Type

Description

Indicators

The indicators highlight essential information about your SaaS applications in the family:

Total applications are all applications, discovered and manually added, in the family.
Not approved are all applications in the family that are not marked as managed and approved for use in your organization.

Applications related to subscription types marked as Free are excluded from the indicators.

Table

The table lists all your SaaS applications in the family. Applications related to subscription types marked as Free are excluded from the table.

For column descriptions, see SaaS tables — Reference.

In this section:

Subscriptions

Description

Family

Subscription management

Characteristics

Subscriptions

Subscriptions cost

Subscription

Family

Subscriptions

Applications

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