Skip to main content

Data retrieved by Zendesk connector

Data retrieved by the Zendesk connector that is stored by Snow.

User

API property

Description

active

true, if the user exists in the database, otherwise, false

created_at

The date and time the user was created.

email

The user's primary email.

last_login_at

The last time the user signed in to Zendesk Support or made an API request using an API token or basic authentication.

name

The user's name.

phone

The user's primary phone number.

role

The user's role.

Possible values are: end-user, agent, or admin.

suspended

If the agent is suspended.

updated_at

The time the user was last updated.

id

The user's id.