Manage access to your customers
Here are the different ways to manage access to your customers' Snow Atlas system.
Sign in to customers' Snow Atlas system
When you sign in to a customer's Snow Atlas system, you have full access.
To sign in to a customer's Snow Atlas system, the access status for the customer must be enabled and you must be listed as an authorized user. For more information, see Add or remove authorized users.
In Partner access, go to the row for the customer whose system you want to access.
Do one of the following:
Select Sign in from that row.
Select the customer domain, and then in Customer information, select Sign in.
A banner at the top of every page that you access shows at the upper-left corner that you are signed in with Partner access. At the upper-right corner, the banner shows the name of the customer whose system you are signed in to.
View information on customers' Snow Atlas system
You can view information about the customer's Snow Atlas system and your access to it.
In Partner access, go to the row for the customer whose system information you want to view.
Select the customer domain.
Add or remove authorized users
To sign in to a customer's Snow Atlas system, you must be listed as a user who is authorized to access their system.
The Authorized users list that you select from includes all the users in your own organization's Snow Atlas system.
In Partner access, go to the row for the customer for whom you want to add or remove authorized users.
Select the customer domain.
In Customer information, you can set the users who are authorized to access that customer's system in Authorized users. Do any of the following:
To add users, select them from the Authorized users list.
Remove users from the list.
Your changes are saved automatically.
Do one of the following:
If you are one of the authorized users, and want to log in to the customer's system, select Sign in.
If you are not added as an authorized user, or do not want to sign in, select Cancel.
Return to Partner access
You can only be signed in to one system at a time.
To return to Partner access, you must sign out of a customer's system.
Go to the banner at the top of the page which indicates at the upper-left corner that you are signed in with Partner access.
Select the arrow to the left of Partner access.
You are signed out of the customer's Snow Atlas system and returned to Partner access in your organization's Snow Atlas system.
Tip
To sign out, you can also go to User profile and select Sign out.