Manage computers
Learn how to manage your computers in SAM Core on Snow Atlas.
The Computer search page shows a list with selected information about all inventoried computers in your IT environment. You can search the list either by using advanced search or by applying filters directly on one or more columns in the list. You can also sort the list, group the list content, or add more columns to the list. For more information, see Manage lists.
Advanced search for computers
On the SAM Core menu, under Computers, select Computer search.
Select Filter to the left of the list.
Optional: Select Organization to apply the search to a subset of the organization.
Add a search criterion:
Select filter from the list.
Select operator, and then select a search value or enter a search string. Use % as a wildcard character.
Optional: Repeat Step 4 to add more search criteria.
Save searches
You can save search criteria, filters, or groupings of the list content so that you can make the same search later on. Your saved searches are only visible to you.
Create an advanced search, add filters, or group the list content.
Select Save current search.
Enter a Name for the search, and then select Save.
You will find your saved search in Searches to the left of the list of computers.
View computers
For field descriptions, see Computers — Reference.
Find the computer you want to view the details for. For more information on how to search, see Advanced search for computers or Manage lists.
Select the name of a computer to view the details of that specific computer.
Export computer information
You can export information from, for example, a list or a search result in the SAM Core user interface. Available file formats are CSV, PDF, XLS/XLSX, and XML.
In a list or search result, do one of the following:
Select the three dots in the upper-right corner of the page.
Right-click anywhere in the list.
Select your preferred file format for the export.
The export will be available as a downloaded file in your web browser.
Edit computers
You can edit a single computer or several computers at the same time. However, when you have selected to edit several computers, you can only edit a subset of the information on the computers.
For field descriptions, see Edit computers — Reference.
On the SAM Core menu, under Computers, select Computer search.
Select one or several computers you want to edit.
Select the three dots in the upper-right corner of the page, and then select Edit computers.
Add or edit the applicable information.
Select Save.
Tip
You can also edit a single computer by selecting Edit computer on the details page of the computer.
Delete computers
Caution
When a computer is deleted, it is removed from the system and cannot be restored. All associated details are deleted and all attachments are released.
You can delete a single computer or several computers at the same time.
On the SAM Core menu, under Computers, select Computer search.
Select one or several computers you want to delete.
Select the three dots in the upper-right corner of the page, and then select Delete computers.
Select OK to confirm.
Tip
You can also delete a single computer by first selecting Edit computer on the details page of the computer, and then selecting Delete.
Archive computers
Caution
An archived computer cannot be restored.
When a computer is archived, a snapshot of the computer details is saved before the computer is removed from the system. Since an archived computer is removed, all licenses currently attached to it are released. The saved details can be accessed using the computer report Archived computers.
You can archive a single computer or several computers at the same time.
On the SAM Core menu, under Computers, select Computer search.
Select one or several computers you want to archive.
Select the three dots in the upper-right corner of the page, and then select Archive computers.
Select OK to confirm.
Note
An archived computer does not consume, that is, does not count towards the unit limit of the SAM Core on Snow Atlas license.
Tip
You can also archive a single computer by first selecting Edit computer on the details page of the computer, and then selecting Archive.
Add Oracle orders
For a server running Oracle database products, you can associate one or several Oracle orders with it.
On the SAM Core menu, under Computers, select Computer search.
Select the name of the computer you want to edit.
On the Oracle tab, select Add.
In Search for Oracle order item, enter a search criterion, and then select Search.
Select the correct Oracle order, and then select OK.
Select Save.