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Manage external access

Here are the different ways you can manage external access.

Before you enable access to your system for a third party, ensure that you have the appropriate data protection agreements in place with that third party.

Set up external access

To grant access to your system to a partner, you must set up their external access.

  1. On the Snow Atlas settings menu, under Account, select External access.

  2. Select Set up access.

  3. In Company name or domain, select your accredited partner.

    If the partner that you want to grant access to is not listed, contact your partner to ensure that their domain is enabled in Snow Atlas, and to confirm the name of their domain, which they can find in License details General information.

  4. In Access status, do one of the following:

    • If you do not want your partner to be able to access your system at this time, select Access disabled.

    • If you want your partner to be able to access your system starting now and with no end date, select Continuous access enabled. This is the default when you set up a new partner. You can edit the status at any time.

    • If you want your partner to be able to access your system only for a specific period, choose Select an access period then define a date range to allow access.

    Note

    When you restrict a partner's access status to a specific period, the start and end times of the access period are in the time zone you are in when you set up the external access.

  5. Select Confirm.

    Your accredited partner appears on your external access list with their access status. After your partner authorizes their users to access your system, you can view a list of the third party's users with access by hovering over the user icon.

Edit external access

A third party's access is indicated on your external access list.

  1. On the External access page, select the three dots to the right of your partner or the Snow Software region listed that you want to change the access status for.

  2. Select Edit.

  3. In Access status, select one of the following:

    • If you do not want the third party to be able to access your system at this time, select Access disabled.

    • If you want the third party to be able to access your system starting now and with no end date, select Continuous access enabled.

    • If you want the third party to be able to access your system only for a specific period, choose Select an access period then define a date range to allow access.

    Note

    When you restrict a third party's access status to a specific period, the start and end times of the access period are in the time zone you are in when you set up the external access.

  4. Select Confirm.

    The third party's modified access status appears on your external access list. You can view a list of the third party's users with access by hovering over the user icon.

Delete external access

If you delete a partner from your external access list, if you want to later restore their access, you must set up their access again.

  1. On the External access page, select the three dots to the right of the third party that you want to delete.

  2. Select Delete.

  3. In Delete external access, select Delete.

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