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SaaS discovery

SaaS discovery is about finding all SaaS users, applications, and licenses for an organization, which is done through discovery sources. The discovered data is consolidated to facilitate visibility and optimization.

Description

SaaS applications are consumed through a multitude of devices and sources, and users have multiple users accounts in different systems, portals, and information databases. To ensure compliance, and optimize use of licenses, organizations have a need to discover all their SaaS users, applications, and licenses. This discovery is conducted through discovery sources, and the discovered data is consolidated into overviews and consolidated users.

User discovery

Users today exist in multiple systems, in multiple instances of systems, portals, and information databases within one or several organizations. One person has multiple user accounts, sometimes registered with different email addresses or other personal data. Organizations have a need of discovering all of a person's user accounts, to facilitates analysis of a user's licenses and activity, for better compliance and optimization.

User discovery is about finding all user accounts for a person in different systems so that this data can be consolidated into one user. The data for user accounts come from SaaS connectors, which includes a connector toward Active Directory.

Application discovery

SaaS applications are consumed through a multitude of devices and sources. Organizations have a need of discovering that modern and flexible consumption to take control of compliance, security and optimization.

Application discovery is about finding all SaaS applications that are used by an organizaton's users, so that this data can be consolidated into one overview. The data for application use comes from SaaS connectors.

License discovery

Licenses are the vendor's way of handling entitlements for application use, and many vendors offer a multitude of licenses based on various application bundles. Organizations have a need of discovering how their license entitlements are consumed by their users, to take control of compliance, security and optimization.

License discovery is about finding all licenses that are used by an organizaton's users, so that this data can be matched to cost information and consolidated into one overview. The data for licenses comes from SaaS connectors.

Discovery sources

The discovery of SaaS consumption and users requires multiple discovery inputs, called discovery sources. Connecting to discovery sources is a prerequisite to gather SaaS user, application, license, and activity data, and to populate tables and charts in SaaS with consolidated data.

One user, application and license can have multiple discovery sources. The discovery sources are grouped by type, represented by an icon, in the consolidated SaaS overview tables. The detailed views list all the discovery sources for a specific item.

Icon

Discovery type

Discovery source

Cloud

SaaS connector

SaaS connectors

Padlock

SSO

SaaS connectors for SSO

Discovery date

Discovery date is the first date when the user, license or application was detected in a discovery source. User discovery date is when the user was first discovered in any source. Application discovery date is the first time the application was discovered, meaning when a discovered user first used the application. Discovery date for licenses is when the license's existence was first detected by the connector.

The user discovery source and date might not reflect where a user is most active, only where and when they were first discovered.