Introduction

Snow Device Manager (SDM) 6 is a cloud-based enterprise mobility management (EMM) solution that enables organizations to automatically manage mobile devices across their entire IT estate. 

This guide covers the steps required to configure an organization's SDM web domain, which is one of the essential operations in getting an SDM solution completely set up:

  1. Create the customer's domain on the appropriate existing SDM server

  2. Configure the customer's SDM domain—the topic of this document

  3. Set up Cloud Extender

    Cloud Extender integrates and synchronizes SDM with the organization's users through Microsoft Active Directory (or any LDAP source). This is a requirement. Snow also recommends that Cloud Extender be set up to synchronize the organization's devices through Microsoft Exchange.

The SDM Windows client interface known as Domain Admin is used to configure a customer domain. The sections of this document are organized in the same left-to-right order as the navigation tabs at the top of the user interface:

SDM-6_0_Domain-admin_FULL-SCREE_CROPPED-focus-on-top-menus.png

Note

The terms organization and customer are used interchangeably in this document.

In addition, the target audience for this document is the Snow Software or customer employee who is tasked with configuring the customer's SDM domain.