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This section contains the file hierarchy of the system. Files are primarily used for troubleshooting and customization.

For this version of Snow Device Manager, Snow Software recommends that the settings on the Files tab be handled by Snow's own Services organization. For example, they may find the need to change the text associated with email and text messages coming from Snow Device Manager.

Another situation where this section can be used is when Snow Support needs to troubleshoot Apple Push certificate signing requests (CSR).