Prerequisites

  • On the computer where the Microsoft 365 integration connector will be configured, install the snow product versions as given in the Snow Product Dependencies.

  • A Snow License Manager user account is required for Web API authentication. The user account must be assigned the built-in API Users role.

  • The following prerequisites exist for the Graph API app:

    • Creation of the app

      • If Azure AD > User Settings > Users can register applications is Yes, the user account that has been used to create the app does not have to be assigned to a role.

      • If Azure AD > User Settings > Users can register applications is No, the user account that has been used to create the app must be assigned to one of the following roles:

        • Global administrator

        • Application administrator

        • Cloud application administrator

        • Application developer

    • Granting of administrator consent to the app

      • The user who grants administrator consent must be assigned to the Global administrator role.

    • The following prerequisite exists if the user activity is being fetched by the M365 connector (if the Include last activity checkbox is selected):

      • In Microsoft Admin Center > Settings > Org Settings > Services > Reports, the In all reports, display de-identified names for users, groups, and sites checkbox needs to be unselected.