Prerequisites
On the computer where the Microsoft 365 integration connector will be configured, install the Snow product versions as given in the Snow Product Dependencies.
For more information, refer to Snow Integration Manager.
A Snow License Manager user account is required for Web API authentication. The user account must be assigned the built-in API Users role.
Note
For Snow Atlas, the Web API authentication role is not built-in. Hence, you must add the required roles manually.
The following prerequisites exist for the Graph API app:
Creation of the app
If Azure AD > User Settings > Users can register applications is Yes, the user account that has been used to create the app does not have to be assigned to a role.
If Azure AD > User Settings > Users can register applications is No, the user account that has been used to create the app must be assigned to one of the following roles:
Global administrator
Application administrator
Cloud application administrator
Application developer
Granting of administrator consent to the app
The user who grants administrator consent must be assigned to the Global administrator role.
The following prerequisite exists if the user activity is being fetched by the M365 connector (if the Include last activity checkbox is selected):
In Microsoft Admin Center, go to Settings > Org Settings > Services > Reports.
Clear the Display concealed user, group, and site names in all reports checkbox.
Select Save.