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Changelog

This changelog describes updates to the product information with relevant product releases.

Date

Product version

Details

2023-02-22

ITSM with Snow Integration Manager 5.49

Configure the BMC Helix Remedyforce connector: Removed the description for Sandbox feature based on the updated UI. Screenshot updated.

2023-02-01

ITSM with Snow Integration Manager 5.48

  • Added documentation for Parallel operations functionality available in the Batch configuration component.

  • Editorial and UI updates within the connector configuration section.

2022-11-09

ITSM with Snow Integration Manager 5.46

Configure the BMC Helix Remedyforce connector: Configuration steps for the Remedyforce Connection tab have been updated by providing additional steps for the customer to be able to change the default Sandbox URL to their own custom Sandbox URL now.

2022-10-19

ITSM with Snow Integration Manager 5.45

Configure the BMC Helix Remedyforce connector: UI-related changes and structural changes made to the connector configuration based on updates to the Remedyforce UI.

Preparations: Missing step added to the Display custom field SLM Status in Helix Remedyforce CMDB Explorer section.

2022-09-07

ITSM with Snow Integration Manager 5.43

Preparations: Updated the maximum allowed length for text data type from 250 to 255 characters.

2022-08-09

Not related to a release

Preparations: Editorial changes

2022-06-15

ITSM with Snow Integration Manager 5.42

Replicated inventory information: Outdated mapping data for BMC Helix Remedyforce have now been updated.

2022-03-09

ITSM with Snow Integration Manager 5.39

Editorial changes made to Create new connected app in BMC Helix Remedyforce under Preparations topic.

2022-03-09

ITSM with Snow Integration Manager 5.39

Updates and changes made to the Configuration settings procedure in Configure the BMC Helix Remedyforce connector.

2022-01-05

Not related to a release

Added descriptions to the front page of BMC Helix Remedyforce.

2021-10-27

Snow Integration Manager 5.35

Added procedure in Preparations on how to add Snow Software to the Source field picklist values in BMC Helix Remedyforce. Added row for Source field to affected tables in Replicated inventory information.

2021-10-27

Not related to a release

Added link to the Compatibility Matrix for supported versions of BMC Helix Remedyforce in Prerequisites.