Introduction

The TOPdesk CSV Exporter connector populates and maintains TOPdesk with information from Snow License Manager. It connects to Snow License Manager and collects information on computers, users, installed software, and relationships. The TOPdesk CSV Exporter connector exports a set of CSV files, ready for import into TOPdesk. The connector is configured in Snow Integration Manager.

Prerequisites

A Snow License Manager user account is required for Web API authentication. The user account must be assigned the built-in API Users role.

Dependencies on other Snow products

The following Snow product versions are the minimum required versions to support the integration connector for TOPdesk:

  • Snow Integration Manager 5.7

  • Snow License Manager 8.2.7