Introduction

The Snow Integration Connector for MobileIron is used for gathering of Mobile Device Management information into Snow License Manager.

The connector is available in Snow Integration Manager from version 4.7.

Support for MobileIron Core 9.x (on-premise and Connected Cloud) is available in Snow Integration Manager from version 5.7.0.

Support for MobileIron Core 10.2.x (on-premise and Connected Cloud) is available in Snow Integration Manager from version 5.15.

Prerequisites

Prerequisites for MobileIron Core 8.x Connected Cloud with API v1: For API Authentication and data retrieval, a MobileIron Core account with the API role enabled is required.

Prerequisites for MobileIron Core 9.x or later (On-Premise and Connected Cloud) with API v2: For API authentication and data retrieval, a MobileIron Core account with the following settings is required:

  • Under the global Admin space, the below roles should be enabled for the user:

    • Device Management –View dashboard, device page, device details

    • Privacy Control –View apps and ibooks in device details

  • Under the global Admin space, the below roles should be disabled/cleared for the user:

    • Other Roles – Enforce single session (all spaces)

Dependencies on other Snow products

The following Snow product versions are required to support the integration connector for MobileIron:

  • Snow Inventory 5 Server (or later) for processing of inventory data from mobile devices into Snow Inventory and Snow License Manager

  • Snow License Manager 8 (or later) for presentation of inventory data from mobile devices