Create a new agent update

  1. In the category view, click Agent updates.

  2. Click Create new.

    The Create new update wizard appears.

General

On the General page:

  1. Type a Name and a Description of the new update.

  2. Select the Target operating system that the agent update will be created for.

Content

An agent update could consist of a new version of the agent, support files to be updated, support files to be removed, or all three scenarios. A support file could, for example, be a PowerShell script.

Note

  • A configuration file can be sent to the agent as a support file. In that case the file name of configuration file must be set to snowagent.config.

To include a new version of an agent:

  1. Select the Install agent check box, and then select agent version in the list.

  2. To allow for installation of an older version than the currently installed, select the Allow downgrade of agent version check box.

To include new support files:

  1. In the Add support files section, click Add.

    The file browser appears.

  2. Browse for the file to be added, and then click Open.

    The file is added to the File list.

    Note

    PowerShell scripts provided via Snow Update Service (SUS) can, by default, be found in this folder on the Master Server:

    %ProgramData%\SnowSoftware\Inventory\Resources\Powershell Scripts

To remove an existing support file from the agent:

  1. In the Delete support files section, click Add.

    The Delete support file dialog box appears.

  2. Type the name of the file to be deleted, and then click Add.

    The file is added to the File list.

Targets

Select where to find the targets of the agent update by specifying one or more sites.

  1. In the Site(s) section, click Add.

  2. Select a site in the list, and then click Add.

    The site is added to the Site list.

  3. To add all sites to the list, click Add all.

By default, all devices in the site will be target for the update. To target a subset of the devices, use the Configurations, Devices, or View options.

Configurations

  1. In the Subset section, select the Configurations option.

  2. In the Configurations section, click Add.

  3. Select a configuration in the list, and then click Add.

    The site is added to the Configurations list.

Devices

  1. In the Subset section, select the Devices option.

  2. In the Devices section, click Add.

  3. Type a device name in the Add device box, and then click Search.

  4. In the search result list, click the device, and then click Add.

    The device is added to the Devices list.

View

  1. In the Subset section, select the View option.

  2. Select a View in the list.

Scheduling

The server will inform the agent that there is an update available. The agent will download the update immediately, but will wait to install it as configured here.

  1. In the Start time section, set a date and time for when the server will notify the agents that that there is an update available.

  2. To configure a time frame for when the agent can run the update, select the Use local service window check box and set Start time and End time.

Summary

In the last step, a Summary of all settings is displayed. Click Publish to activate the agent update, or click Previous to go back and make any changes in the settings.