Status modes

Computers, mobile devices, devices, and users can have different status modes in Snow License Manager. The mode describes if they are actively reporting inventory data to the Inventory Server (and consequently to Snow License Manager), or not. In this section, these object categories will be referred to as "items".

  • Active: The item is active in the system and reports inventory data. This is the default mode of the item.

    An active item requires licenses for its installed applications.

  • Quarantine: The item has stopped reporting inventory data and is no longer active in the system. It has been quarantined either automatically via Quarantine management or by a manual change of the status in Snow License Manager web user interface.

    A quarantined item still requires licenses for its installed applications, and the item is displayed in license reports.

  • Inactive: The item is not active in the system due to, for example, being put into storage. This mode is set by a manual change of the status in Snow License Manager web user interface. If an inactive item starts reporting inventory data to the Inventory Server again, it will update its data in Snow License Manager and an alert will be displayed.

    An inactive item doesn't require any licenses for its installed applications, the item is not included in compliance calculations, and the item is not displayed in license reports.

    This mode is only applicable to computers and mobile devices.

In addition to the status modes, computers can be archived or instantly deleted. When a computer is removed from the system, all details are deleted and all attachments to users, agreements, etc. are released. Also, all licenses currently attached to the computer are released, including the license for the Snow Inventory Agent.

  • Archived: When a computer is archived, a snapshot of the computer details is saved before the computer is deleted and removed from the system.

    The saved details can be seen in the Archived computers report or on the Search for computers page if the filter Show archived is added.

    An archived computer does not consume, that is, does not count towards the unit limit of the Snow License Manager license.

  • Deleted: When an item is instantly deleted, it is removed from the system and no details are saved.

Note

Archived computers and deleted items cannot be restored.

The table shows available status modes, what items they are applicable to, and for what status modes licenses are required.

Table 6. Status modes and license requirements

Status in SLM

Applicable to

Requires licenses for installed applications

Requires license for Snow Inventory Agent/Client

Active

Computers, devices, mobile devices, users

YES

YES

Quarantined

Computers, devices, mobile devices, users

YES

YES

Inactive

Computers, mobile devices

NO

YES

Archived

Computers

NO

NO

Deleted

Computers, mobile devices

NO

NO