Quarantine management

Quarantine management lets you identify computers, mobile devices, devices, and users that no longer report inventory data to the Inventory Server. After a configured number of days of inactivity, the item is placed in quarantine and its status is changed from Active to Quarantined. If the item starts reporting inventory data while in quarantine, its status is automatically reverted to Active and the counter is reset.

Quarantine management is by default enabled for computers and mobile devices. It has to be actively enabled for users and devices.

It is possible to configure a quarantine period for the items. This means that they stay in quarantine for another number of days, and after that they are deleted from the system. For computers and mobile devices, an additional setting can be used to specify what will happen after the expiry of the quarantine period. Either you select to have the computer or mobile device deleted from the system, or you select to have its status set to Inactive. The default setting is to delete the computer or mobile device.

Quarantine management is configured in Snow Management and Configuration Center, under Configuration and Basic Settings. All settings for quarantine management are listed in Basic settings.

For information on how to configure the quarantine settings, see Manage quarantine.