Replicated inventory information

The ServiceNow Discovery connector creates inventory files in a standard format that is compatible with the Snow XML schema. For more information, refer to the file named schema.xsd, which is found in the installation folder of Snow Integration Manager. The following sections list the properties that are used in the Snow XML schema and the information they are populated with from the ServiceNow CMDB tables.

Note

The ServiceNow CMDB and ServiceNow Catalog connectors import inventory data from Snow License Manager into ServiceNow CMDB. To avoid importing the same inventory data back into Snow License Manager, the ServiceNow Discovery connector excludes data from those connectors when importing data from ServiceNow CMDB.

Client

Field in SnowXML

Field in ServiceNow CMDB

ID

cmdb_ci_computer | sys_id

HostName

cmdb_ci_computer | name

BiosSerialNumber

cmdb_ci_computer | serial_number

UserName

sys_user | user_name

FullUserName

sys_user | name or

sys_user | first_name + last_name

Manufacturer

cmdb_ci_computer | manufacturer

Model

cmdb_model | display_name

NumberOfProcessors

cmdb_ci_computer | cpu_count

LastUpdate

cmdb_ci_computer | sys_updated_on

InstallDate

cmdb_ci_computer | install_date

Company

core_company | name

IsVirtual

cmdb_ci_computer | virtual

IsPortable

cmdb_ci_computer | chassis_type

Application

Field in SnowXML

Field in ServiceNow CMDB

Name

cmdb_ci_spkg | name or

cmdb_sam_sw_install | display_name or

cmdb_software_instance | display_name

FileName

cmdb_sam_sw_install | display_name or

cmdb_software_instance | display_name

Manufacturer

core_company | Name or

cmdb_ci_spkg | manufacturer

Version

cmdb_sam_sw_install | version or

cmdb_software_instance | version or

cmdb_ci_spkg | manufacturer

FullVersion

cmdb_sam_sw_install | version or

cmdb_software_instance | version

PathName

cmdb_sam_sw_install | install_location or

cmdb_software_instance | install_location

UninstallString

cmdb_sam_sw_install | uninstall_string or

cmdb_software_instance | uninstall_string

Memory

Field in SnowXML

Field in ServiceNow CMDB

TotalPhysical

cmdb_ci_computer | ram

NetworkAdapter

Field in SnowXML

Field in ServiceNow

MAC

cmdb_ci_network_adapter | mac_address

IPAddress

cmdb_ci_network_adapter | ip_address

Name

cmdb_ci_network_adapter | name

DhcpEnabled

cmdb_ci_network_adapter | dhcp_enabled

DefaultGateway

cmdb_ci_network_adapter | ip_default_gateway

LoginUser

Field in SnowXML

Field in ServiceNow CMDB

UpdateTime

sys_user | last_login_time or

sys_user | last_login

FullUserName

sys_user | name or

sys_user | first_name + last_name

UserName

sys_user | user_name

OperatingSystem

Field in SnowXML

Field in ServiceNow CMDB

Name

cmdb_ci_computer | os

Version

cmdb_ci_computer | os_version

DomainName

cmdb_ci_computer | os_domain

ComputerName

cmdb_ci_computer | name

VersionInfo

cmdb_ci_computer | os_service_pack

BuildType

cmdb_ci_computer | os_address_width

Processor

Field in SnowXML

Field in ServiceNow CMDB

Name

cmdb_ci_computer | cpu_name

CurrentClockSpeed

cmdb_ci_computer | cpu_speed

Model

cmdb_ci_computer | cpu_name

Manufacturer

core_company | name or

cmdb_ci_computer | cpu_manufacurer

NumberOfCores

cmdb_ci_computer | cpu_core_count

NumberOfProcessors

cmdb_ci_computer | cpu_count

PhysicalDisk

Field in SnowXML

Field in ServiceNow CMDB

Name

cmdb_ci_disk | name

DiscSize

cmdb_ci_disk | disk_space

Interface

cmdb_ci_disk | device_interface or

cmdb_ci_disk | interface

Type

cmdb_ci_disk | storage_type or

cmdb_ci_disk | drive_type

LogicalDisk

Field in SnowXML

Field in ServiceNow CMDB

Name

cmdb_ci_file_system | name

FileSystem

cmdb_ci_file_system | file_system

FreeSpace

cmdb_ci_file_system | free_space_bytes

Type

cmdb_ci_file_system | media_type

DiskSize

cmdb_ci_file_system | size_bytes

VirtualMachine

Field in SnowXML

Field in ServiceNow CMDB

ComputerName

cmdb_ci_computer | name or

cmdb_ci_vm_instance | name

IpAddress

cmdb_ci_computer | ip_address

OperatingSystem

cmdb_ci_computer | os

PowerState

cmdb_ci_vm_instance | state

DataCenter

Field in SnowXML

Field in ServiceNow CMDB

Name

cmdb_ci_logical_datacenter | name or

cmdb_ci_host_cluster | name or

cmdb_ci_hyper_v_cluster | name

DataCenterMember

Field in SnowXML

Field in ServiceNow CMDB

HostName

cmdb_ci_cluster_node | server