Adobe Creative Cloud

Use the Adobe Creative Cloud pages to find optimization opportunities for your subscription utilization and costs.

Description

The Adobe Creative Cloud overview shows detailed information on the Adobe Creative Cloud licenses and costs. The information is imported from one or several Adobe Creative Cloud portals via Snow Integration Manager. See Adobe Creative Cloud connector for more information and configuration.

The Insights show the potential cost savings and optimization opportunities for your Adobe Creative Cloud licenses specifically, and link to the corresponding report. The Reports page lets you directly explore and export all reports related to Adobe Creative Cloud.

Note

Adobe Creative Cloud customers with an Enterprise (ETLA) agreement must be aware that manually changing the license quota for the licensing profiles in the Adobe Admin Console might cause Snow License Manager to show an incorrect number of licenses. To show the correct number of licenses, the sum of license quotas for all licensing profiles must equal the total licenses purchased.

Prerequisites for accurate statistics and insights

To get the most value out of the Adobe Creative Cloud feature, with accurate statistics and insights, cost periods must be added manually and Adobe Creative Cloud users should be linked to Snow inventoried users:

  • Information imported from the Adobe Creative Cloud portal only contains the total number of licenses and the number of licenses that have been assigned to users. There is no information about the costs for the Adobe Creative Cloud licenses in the portal, so to get accurate statistics and insights, the cost periods must be added manually.

    See Manage cost periods in Adobe Creative Cloud on how to add, edit and delete cost periods on the Cost page.

  • To automatically detect license coverage of applications, users gathered from the inventory sources and the Adobe Creative Cloud portal users must be linked. The usage of on-premise applications can then be connected to the corresponding user and license.

    Users are linked during the import of the Adobe Creative Cloud connector, by matching the email addresses of Snow License Manager users with the Adobe user names from the Adobe Creative Cloud Portal. If a match is found, the user is linked. When no match is found, the user remains unlinked. To see users that are not linked, use the report Unlinked Adobe Creative Cloud users.

    See Manage user linking in Adobe Creative Cloud on how to link users.

Characteristics

The statistics are presented in charts and tables. Several filters are available.

Filters

There is one main filter for portals and license plans, affecting most data, and column filters in tables.

  • Filter

    The main filter affects all data in the Licenses and Cost pages but not Reports or Insights.

    • Portals

      Select one or several Adobe portals to filter data from.

    • License plans

      Select one or multiple license plans to filter data on.

  • Column filter

    Search or select a metric in a column to filter data in the table. This affects data exports from the table.

Charts

Charts present summaries and relative breakdowns for the selected metric at the top and on the Charts tab.

Page

Description

Licenses: Availability

Highlights assigned, unassigned, and overassigned licenses compared to total amount of licenses, indicating optimization opportunities.

  • License availability

    Shows a relative breakdown per license of assigned, unassigned, and overassigned licenses.

  • Assigned licenses

    Shows assigned licenses per month for each year.

Licenses: Activity

Highlights active and inactive licenses compared to total amount of assigned licenses, indicating optimization opportunities.

Active licenses are assigned licenses with monitored activity within the last 90 days.

Inactive licenses are assigned licenses with monitored activity more than 90 days ago and licenses without monitored activity.

  • License activity

    Shows a relative breakdown per license of active and inactive licenses.

  • License activity history

    Shows license activity per month for each year.

Cost

Highlights costs for assigned, unassigned, and inactive licenses compared to total cost, indicating optimization opportunities.

  • License cost

    Shows relative costs per license for assigned, unassigned, and inactive licenses.

  • Total license cost

    Show total license cost per month for each year.

Tables

Tables present detailed breakdowns for the selected metric on the Data tab.

Page

Description

Licenses: Availability

Shows a breakdown of all assigned, unassigned, and overassigned licenses.

Licenses: Activity

Shows a breakdown of all active and inactive licenses.

Cost

Shows a breakdown of costs for assigned licenses, unassigned licenses, and inactive licenses.