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Adobe Creative Cloud

Use the Adobe Creative Cloud pages in Snow License Manager to find optimization opportunities for your license utilization and costs.

Description

The Adobe Creative Cloud pages provide information on the licenses, users, and costs for Adobe Creative Cloud. To populate the pages with data you need inventory sources, and to get correct statistics and insights you must add cost periods to the licenses and link users. See Prerequisites for more information.

On the Licenses, Users, and Cost pages you can explore activity, availability and spend for your Adobe Creative Cloud, to find optimization opportunities and potential cost savings.

The Insights show the potential cost savings and optimization opportunities for your Adobe Creative Cloud licenses specifically, and link to the corresponding report. On the Reports page you can directly explore and export all reports related to Adobe Creative Cloud. The Portals page shows all of your configured Adobe Creative Cloud portals which you import data from.

Note

Adobe Creative Cloud customers with an Enterprise (ETLA) agreement must be aware that manually changing the license quota for the licensing profiles in the Adobe Admin Console might cause Snow License Manager to show an incorrect number of licenses. To show the correct number of licenses, the sum of license quotas for all licensing profiles must equal the total licenses purchased.

Characteristics

The statistics are presented in charts and tables. Several filters are available.

Filters

There is one main filter for portals and license plans, affecting most data, and column filters in tables.

  • Filter

    The main filter affects all data in the Licenses, Users, and Cost pages but not Reports or Insights.

    • Portals

      Select one or several Adobe portals to filter data from.

    • License plans

      Select one or multiple license plans to filter data on.

  • Column filter

    Search or select a metric in a column to filter data in the table. This affects data exports from the table.

Charts

Charts present summaries and relative breakdowns for the selected metric at the top and on the Charts tab.

Page

Description

Licenses: Availability

Highlights assigned, unassigned, and overassigned licenses compared to total amount of licenses, indicating optimization opportunities.

  • License availability

    Shows a relative breakdown per license of assigned, unassigned, and overassigned licenses.

  • Assigned licenses

    Shows assigned licenses per month for each year.

Licenses: Activity

Highlights active and inactive licenses compared to total amount of assigned licenses, indicating optimization opportunities.

Active licenses are assigned licenses with monitored activity within the last 90 days.

Inactive licenses are assigned licenses with monitored activity more than 90 days ago and licenses without monitored activity.

  • License activity

    Shows a relative breakdown per license of active and inactive licenses.

  • License activity history

    Shows license activity per month for each year.

Users

Highlights total, active, inactive, and unlinked users, indicating optimization opportunities.

Active users are users with activity within the last 90 days.

Inactive users are users with activity more than 90 days ago.

Unlinked users are user accounts in the Adobe Creative Cloud portal that are not linked to Snow inventoried users.

  • Users

    Shows a monthly breakdown of active, inactive, and unlinked users for all Adobe licenses with user-based metrics.

Cost

Highlights costs for assigned, unassigned, and inactive licenses compared to total cost, indicating optimization opportunities.

  • License cost

    Shows relative costs per license for assigned, unassigned, and inactive licenses.

  • Total license cost

    Show total license cost per month for each year.

Tables

Tables present detailed breakdowns for the selected metric on the Data tab.

Page

Description

Licenses: Availability

Shows a breakdown of all assigned, unassigned, and overassigned licenses.

Licenses: Activity

Shows a breakdown of all active and inactive licenses.

Users

Shows a breakdown of all users and their latest activity in any license with user-based metrics.

Definition of User activity:

  • Last 7 days: The user has been active during the last 7 days.

  • Last 30 days: The user has been active during the last 8 to 30 days.

  • Last 90 days: The user has been active during the last 31 to 90 days.

  • Last 180 days: The user has been active during the last 91 to 180 days.

  • Last 365 days: The user has been active during the last 181 to 365 days.

Users / [user name]

Tabs:

  • Licenses: Shows a list of the user's licenses and their activity in them.

  • Products: Shows a list of the user's products and their activity in them.

  • Inventoried users: Shows the Snow inventoried users linked to the Adobe user, and their inventoried activity.

Cost

Shows a breakdown of costs for assigned licenses, unassigned licenses, and inactive licenses.