Microsoft 365
Use the Microsoft 365 pages in Snow License Manager to find optimization opportunities for your subscription utilization and costs.
Description
The Microsoft 365 pages provide information on the subscription plans, user activity, and costs for the cloud service. To populate the pages with data you need inventory sources, and to get correct statistics and insights you must add cost periods to the subscriptions and link users. See Prerequisites for more information.
On the Subscriptions, Users, and Cost pages you can explore activity, availability and spend for all your Microsoft 365 subscriptions and users, to find optimization opportunities and potential cost savings.
The Overview page relates the most important messages for the following metrics:
Subscriptions: Shows how many of your subscriptions that have been provisioned (assigned) to a user.
Users: Shows how many of the users with provisioned subscriptions that have been active within the last 90 days.
Spend: Shows how much you spend on unprovisioned (unassigned) subscriptions and inactive users.
Subscription utilization: Shows how well you utilize each subscription with user-based metrics, divided into active users, inactive users, and unprovisioned (unassigned) subscriptions.
The Insights show the potential cost savings and optimization opportunities for your Microsoft 365 subscriptions specifically, and link to the corresponding report. On the Reports page you can directly explore and export all reports related to Microsoft 365. The Portals page shows all of your configured Microsoft 365 portals which you import data from.
Definitions
Definitions of subscription terms in the Microsoft 365 pages:
Assigned and Provisioned means the number of subscriptions that you have assigned to users.
Unassigned and Unprovisioned means the number of subscriptions that you have available to assign to users.
Overassigned means the number of subscriptions that you have assigned that exceeds the number that you have bought. Often these over-allocated subscriptions are reconciled in your next invoice or renewal.
User activity
User activity means when the user last had any activity in the application. Activity data comes from one or several inventory sources. In such a case, the latest available activity is shown regardless of inventory source. For some applications, activity cannot be monitored.
The Microsoft 365 portal provides activities for some applications: Outlook, OneDrive, Sharepoint, Teams, Yammer, Skype. Activities for all other Microsoft 365 applications are collected through Snow Inventory Agents and Cloud Application Metering: Power BI, Visio, Project, Apps for Enterprise, Dynamics365, Office Online.
To always show updated user activity data in the Microsoft 365 pages, you are recommended to scan your inventory sources regularly. See Prerequisites for more information.
Changes from Snow License Manager 9.12
After installation of Snow License Manager 9.12, when the O365 service is started, migration of historic data for user activity starts automatically. The migration is only executed once, at this first start of the O365 service. The Subscription utilization chart on the Activity page shows accurate data, including inactive users, only for periods occurring after installation of Snow License Manager 9.12. Historic data from before the installation of Snow License Manager 9.12 shows only active users and the numbers are approximate, only used to show trends.
Refer to Microsoft 365 functionality for more information on the migration of user activity historic data.
Characteristics
The statistics are presented in charts and tables. Several filters are available.
Filters
There are several types of filters available to filter data in charts and tables.
Portal filter
Select a Microsoft portal to filter data from. The filter affects all pages that display data from the chosen portal: Overview, Subscriptions, Users, Cost. The filter can be selected from all of those pages.
Subscription filter
Select one or multiple subscriptions to filter data on in the At a glance chart or in subscription and cost charts. The filter contains subscriptions that have user-based metrics. The filter only affects the chart.
Annual filter
Select a year to filter data on in charts. The filter only affects the chart.
Column filter
Search in a column to filter data in tables. The filter only affects the table.
Charts
Charts show a brief summary of several metrics or a monthly breakdown of the item for the selected metric.
Page | Chart | Description |
|---|---|---|
Overview | At a glance | Shows a graphical summary of the most important areas:
|
Overview | Subscription availability | Shows all subscriptions with user-based metrics in a compound chart per subscription plan of assigned, unassigned, and overassigned subscriptions. |
Overview | Subscription activity | Shows all subscriptions with user-based metrics in a compound chart per subscription plan of active users, inactive users, and unknown usage. Unknown usage means that activity cannot be monitored. |
Subscriptions: Activity | Subscription utilization | Shows a monthly breakdown, with historic data, of active and inactive users and unknown usage for provisioned (assigned) licenses.
|
Subscriptions: Availability | Subscription availability | Shows a monthly breakdown of provisioned, unprovisioned, and overassigned subscriptions. |
Subscriptions: Activity details / [subscription name] | [subscription name] | Shows a monthly breakdown of user activity and amount of unlinked users for the subscription. |
Users | Users | Shows a monthly breakdown of active and inactive users for all Microsoft 365 subscriptions with user-based metrics. |
Cost | Subscription cost | Shows a monthly breakdown of the costs for active and inactive users and unprovisioned subscriptions. Shows historical data if available. |
Cost details / [subscription name] | Subscription utilization | Shows a monthly breakdown of the costs for active and inactive users and unprovisioned subscriptions. Shows historical data if available. The data below the chart show:
Costs for inactive users and unprovisioned subscriptions highlight potential cost savings. |
Tables
Tables show a detailed breakdown per item for the selected metric with additional column data.
Page | Table | Description |
|---|---|---|
Subscriptions: Activity | Subscription activity details | Shows a breakdown of user activity, with data based on the latest import from the Microsoft 365 portal. The column Inactive users indicates a potential subscription optimization opportunity. It consists of:
|
Subscriptions: Availability | Subscription availability details | Shows a breakdown of provisioned and unprovisioned or overassigned subscriptions. |
Subscriptions: Applications | Applications | Shows a breakdown for all Microsoft 365 applications, their user activity, and the corresponding subscriptions. |
Subscriptions: Activity details / [subscription name] | [subscription name] | Shows a breakdown of all users and their activity in the selected subscription applications. |
Users | User details | Shows a breakdown of all users and their latest activity in any subscription with user-based metrics. Definition of User activity:
|
Users / [user name] | Subscriptions Products | Shows a list in respective tab of the user's subscriptions and products and their activity in them. |
Cost | Subscription cost details | Shows a breakdown of costs for all subscriptions. The column Overspend shows a summary of the costs for inactive users and unprovisioned subscriptions, which indicates potential cost savings. |