Skip to main content

Application whitelist

Applications that are approved for installation and usage in the IT environment can be specified in the Application whitelist view.

The Application whitelist view consists of two tabs according to the following table.




Used for specifying criteria and automation rules that result in a whitelist of approved applications. A whitelist criteria applies to an application name, application type, or application manufacturer.

Applications (result)

Displays all applications that are affected by the whitelist criteria.

Approved applications are automatically identified based on added criteria. Also, applications can be manually added to the whitelist.

Installation or usage of an application which is not on the whitelist will result in an alert. Non-approved applications are also displayed with grey background in the Computer details and User details views.

To list all applications that have been whitelisted:

  • Use the stock report All applications, and add the report criteria Whitelisted.

  • In the List all applications view, add the column Whitelisted (Yes/No) from the Column selector to facilitate filtering.


Blacklist overrides whitelist. If an approved application is blacklisted, it will be removed from the whitelist.

Add or edit whitelist criteria

  1. On the Criteria tab tab, perform one of the following:

    • To add a whitelist criteria, click Add criteria.

      The Add criteria dialog box appears.

    • To edit a whitelist criteria, click the whitelist criteria row.

      The Edit criteria tab appears.

  2. Select Criteria type from the list.

  3. Type the Criteria. Use % as a wildcard character to include several applications with common names or types.

    • Example: %ftp%

  4. Click Save.

Delete whitelist criteria

  1. On the Criteria tab, and on the criteria row, click the Delete RemoveWhite icon.

    The Delete criteria dialog box appears.

  2. Click OK to confirm.

Set whitelist automation rules

  1. On the Criteria tab, and in the Whitelist automation rules section, click Edit.

  2. To set a rule, select the check box of the rule.

    If needed, change the quantities in the installations and users boxes.

  3. To apply the whitelist automation rules, click Apply rules.

View whitelist of approved applications

All applications that are affected by the whitelist criteria are displayed on the Applications (result) tab, regardless if they are installed in the current IT environment or not. The columns Installations and Users show the number of installations and users in the current IT environment.