Skip to main content

Snow Device Manager 5

Client requirements

SDM Manager

Component

Minimum requirements

Operating system

One of the following:

  • Microsoft Windows 7, 8 or 10

  • Microsoft Windows Server 2008 SP2 x64, 2008 R2, 2012, 2012 R2

RAM

4 GB or greater

Installed software

Microsoft .NET Framework 4.5

SDM Self Service

Component

Minimum requirements

Operating system

One of the following:

  • Microsoft Windows

  • Apple Mac OS X

Internet browser

Mozilla Firefox 3.6 or higher

Opera 10.0 or higher

Apple Safari 5.0 or higher

Google Chrome 8.0 or higher

Browser specific requirements

JavaScript and cookies enabled

Snow Mobility Manager

Component

Minimum requirements

Internet browser

Microsoft Edge

Google Chrome

Apple Safari

Browser specific requirements

JavaScript and cookies enabled

Server requirements

This profile applies for:

  • 1 - 5,000 mobile devices

Server software environment

Snow Device Manager

DB Server

Server 1 (physical or virtual)

X

X

Server

Component

Minimum requirements

Database requirements

Microsoft SQL Server 2005 or higher

MySQL 5.0 or higher

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Processor

Single Xeon 2 GHz Quad Core or equivalent

Disk

100 GB free space minimum

RAM

16 GB or greater

Network card

100/1000 Mbit Ethernet

Installed software

Microsoft .NET Framework 4.5

The server role Web server is required.

The web role service Application Development is required, including the following functionality:

  • .NET Extensibility 3.5

  • .NET Extensibility 4.5

  • ASP.NET 3.5

  • ASP.NET 4.5

  • ISAPI Extensions

  • ISAPI Filters

Firewall configuration

The following ports must be open:

  • Inbound: TCP 443 (any source)

  • Outbound: TCP 443 (any destination)

  • Outbound: TCP 2195 (gateway.push.apple.com)

  • Outbound: TCP 5235 (gcm.googleapis.com)

Additional requirements

An external DNS name for the server, reachable from the internet

A valid signed SSL certificate for the external DNS name

An SQL database account with permission to Create, Alter, and Use databases

A MySQL user account with permission to Create and Modify schema

This profile applies for:

  • 5,000 - 10,000 mobile devices

  • Installations where limitation of external data connections is critical and requires splitting over networks such as DMZ and backend.

Server software environment

SDM Gateway

SDM Server

Server 1 (physical or virtual)

X

Server 2 (physical or virtual)

X

SDM Gateway

Component

Minimum requirements

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Processor

Single Xeon 2 GHz Quad Core or equivalent

Disk

100 GB free space minimum

RAM

8 GB or greater

Network card

100/1000 Mbit Ethernet

Installed software

Microsoft .NET Framework 4.5

The server role Web server is required.

The web role service Application Development is required, including the following functionality:

  • .NET Extensibility 3.5

  • .NET Extensibility 4.5

  • ASP.NET 3.5

  • ASP.NET 4.5

  • ISAPI Extensions

  • ISAPI Filters

Firewall configuration

The following ports must be open:

  • Inbound: TCP 443 (any source)

  • Outbound: TCP 443 (any destination)

  • Outbound: TCP 2195 (gateway.push.apple.com)

  • Outbound: TCP 5235 (gcm.googleapis.com)

Additional requirements

An external DNS name for the server, reachable from the internet

Optional: Separate server for the database

SDM Server

Component

Minimum requirements

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Processor

Single Xeon 2 GHz Quad Core or equivalent

Disk

100 GB free space minimum

RAM

16 GB or greater

Network card

100/1000 Mbit Ethernet

Installed software

Microsoft .NET Framework 4.5

Firewall configuration

The following ports must be open:

  • Inbound: TCP 11000 (sdm gateway)

Additional requirements

An external DNS name for the server, reachable from the internet

An SQL database account with permission to Create, Alter, and Use databases

Database server (optional)

Component

Minimum requirements

Database requirements

Microsoft SQL Server 2005 or higher

MySQL 5.0 or higher

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Any Linux or Unix distribution with support for MySQL

Processor

Single Xeon 2.0 GHz Quad Core or equivalent

Disk configuration

100 GB free space minimum

For information on Raid storage configuration, see Storage Top 10 Best Practice from Microsoft.

RAM

16 GB or greater

Network card

100/1000 Mbit Ethernet

Database configuration

Initial MySQL or MSSQL setup with username and password

Snow Mobile Information Server (Mobile Inventory, optional)

Component

Minimum requirements

Database requirements

Microsoft SQL Server 2005 or higher

MySQL 5.0 or higher

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Processor

Single Xeon 2 GHz Quad Core or equivalent

Disk

100 GB free space minimum

RAM

16 GB or greater

Network card

100/1000 Mbit Ethernet

Installed software

Microsoft .NET Framework 4.5

The server role Web server is required.

The web role service Application Development is required, including the following functionality:

  • .NET Extensibility 3.5

  • .NET Extensibility 4.5

  • ASP.NET 3.5

  • ASP.NET 4.5

  • ISAPI Extensions

  • ISAPI Filters

Firewall configuration

The following ports must be open:

  • Inbound: TCP 443 (any source)

  • Outbound: TCP 443 (any destination)

  • Outbound: TCP 2195 (gateway.push.apple.com)

  • Outbound: TCP 5235 (gcm.googleapis.com)

Additional requirements

An external DNS name for the server, reachable from the internet

A valid signed SSL certificate for the external DNS name

An SQL database account with permission to Create, Alter, and Use databases

A MySQL user account with permission to Create and Modify schema

This profile applies for installations with the following requirements:

  • Need for scalability with regards to number of domains, devices, and general capacity.

  • Consult Snow Software for best architecture and specifications.

Server software environment

Load Balancer

SDM Gateway

SDM Server

Server 1 (physical or virtual)

X

Server 2 (physical or virtual)

X

Server 3 (physical or virtual)

X

Server 4 (physical or virtual)

X

Server 5 (physical or virtual)

X

Load balancer

Component

Minimum requirements

Operating system

Any Linux or Unix distribution with reliable support for HAProxy

Note: Snow designs, implements, and supports Snow Device Manager using HAProxy for load balancing.

Processor

Single Xeon 2.0 GHz Quad Core or equivalent

Disk configuration

100 GB free space minimum

RAM

16 GB or greater

Network card

1Gbit Ethernet

Installed software

HAProxy

Note: Snow designs, implements, and supports Snow Device Manager using HAProxy for load balancing.

Firewall configuration

The following port must be open:

  • Inbound: TCP 443 (any source)

SDM Gateway

Component

Minimum requirements

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Processor

Single Xeon 2 GHz Quad Core or equivalent

Disk

100 GB free space minimum

RAM

16 GB or greater

Network card

100/1000 Mbit Ethernet

Installed software

Microsoft .NET Framework 4.5

The server role Web server is required.

The web role service Application Development is required, including the following functionality:

  • .NET Extensibility 3.5

  • .NET Extensibility 4.5

  • ASP.NET 3.5

  • ASP.NET 4.5

  • ISAPI Extensions

  • ISAPI Filters

Firewall configuration

The following ports must be open:

  • Inbound: TCP 443 (any source)

  • Outbound: TCP 443 (any destination)

  • Outbound: TCP 2195 (gateway.push.apple.com)

  • Outbound: TCP 5235 (gcm.googleapis.com)

Additional requirements

An external DNS name for the server, reachable from the internet

SDM Server

Component

Minimum requirements

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Processor

Single Xeon 2 GHz Quad Core or equivalent

Disk

100 GB free space minimum

RAM

16 GB or greater

Network card

100/1000 Mbit Ethernet

Installed software

Microsoft .NET Framework 4.5

Firewall configuration

The following ports must be open:

  • Inbound: TCP 11000 (sdm gateway)

Additional requirements

An external DNS name for the server, reachable from the internet

An SQL database account with permission to Create, Alter, and Use databases

Database Cluster

Component

Minimum requirements

Database requirements

Microsoft SQL Server 2005 or higher

MySQL 5.0 or higher

Operating system

Microsoft Windows Server 2008 SP2, 2008 R2, 2012 or 2012 R2

Any Linux or Unix distribution with support for MySQL

Processor

Single Xeon 2.0 GHz Quad Core or equivalent

Disk configuration

100 GB free space minimum

For information on Raid storage configuration, see Storage Top 10 Best Practice from Microsoft.

RAM

16 GB or greater

Network card

100/1000 Mbit Ethernet

Database configuration

Initial MySQL or MSSQL setup with username and password