About Snow Update Service

Snow Update Service (SUS) is a Windows service that enables automatic or manual updating of Snow applications.

SUS can be used for the installation of updates for:

  • Snow Inventory

  • Snow License Manager

  • Snow Management and Configuration Center

  • Software Recognition Service

  • Automation Platform


The service runs without any user interaction while the SUS graphical user interface (GUI) can be used to configure settings.

SUS is automatically installed during the installation of Snow License Manager and Snow Inventory. The default installation path is C:\Program Files\Snow Software\Snow Update Service.

The service regularly looks for product updates at the central Snow Update Server, and downloads and installs update files. SUS also automatically downloads new or updated applications together with new or updated recognition patterns from the Software Recognition Service (SRS) database. If uploading SRS data is enabled—which is the default—the SRS update cycle also uploads unrecognized data to Snow for analysis.

SUS uses a Content Delivery Network (CDN) to download updates. If the CDN is not available at the time of the download, the update files will be downloaded via the central Snow Update Server instead.

The following download paths are used to download updates: