Manage user linking in Adobe Creative Cloud

To get the most value out of the Adobe Creative Cloud features in Snow License Manager, users gathered from the inventory sources and the Adobe Creative Cloud portal users must be linked. Learn how to manage linking of Adobe Creative Cloud users with Snow inventoried users.

The best way to retain accurate user linking, is to keep user email addresses up to date in the Adobe Creative Cloud portal.

Link users automatically with Active Directory user discovery

Automatic linking through the use of Active Directory user discovery brings additional value to the Adobe Creative Cloud feature.

  • Enable Active Directory user discovery in the Snow Inventory Server to collect user data from Active Directory. The collected data is used to generate user objects in Snow License Manager and link them to the users from Adobe Creative Cloud portal data. Refer to Snow Inventory Server Admin Console for information on how to enable Active Directory user discovery.

Bulk import email addresses

If Active Directory user discovery is not used, or if you need to change the email addresses for some users, you can import the email addresses manually.

  1. Create a list with the user names of the Snow License Manager users that you want to match with a corresponding Adobe Creative Cloud user.

    The Snow License Manager users are found in the All users report or in the List all users view.

  2. Add a column with the matching Adobe user name for each user.

  3. Import the data by updating the existing users according to Import data.

    At the Field mappings step, ensure that the Adobe user name field is mapped to the Email address field.

Edit email address

You can also edit the email address for a user manually, by entering the Adobe user name in E-mail for the user, see Edit users.